Returns & Exchanges
We want you to be completely satisfied with your purchase. If your helmet doesn't fit or meet your expectations, we offer a straightforward return and exchange process.
7-Day Return Policy
You can return or exchange any unworn, unused item within 7 days of receiving your order. The helmet must be in its original condition with all tags attached, and the original packaging (box and helmet bag) must be intact.
Conditions for Returns
- Helmets must not have been ridden in or worn outside.
- Visors must still have their original protective film attached.
- No signs of makeup, sweat, hair products, or strong odors (like smoke or cologne) on the inner liner.
- The original helmet box must not be used as the shipping box. Please place the helmet box inside a separate shipping box to prevent damage.
How to Initiate an Exchange
If you need a different size or model:
- Contact our support team via WhatsApp or email to request an RMA (Return Merchandise Authorization) number.
- Pack the item securely following the conditions above.
- Ship the item back to our store at your cost, or bring it directly to our Bangshal showroom.
- Once we receive and inspect the item, we will immediately process your exchange or refund.
Please Note: Clearance items and customized helmets are final sale and cannot be returned or exchanged.